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Credential Stuffing Attacks: How to Protect Yourself

GLOBAL INTERNET USERE 2020

 

As we look forward to the hopefully great year ahead, let’s rewind a year that seems to have more episodes than Game of Thrones. Companies all across the globe were put into a huge test followed by a rapid shift from office working to home-office prompted by the coronavirus pandemic. Nearly overnight, organizations worldwide had to enable remote workforces to support their business requirements. COVID-19 has in many ways unleashed a new set of challenges and/or accelerated existing challenges, such as ransomware, data breaches, API attacks, cyber-fraud and unemployment frauds, within global enterprises.

 

It’s clear-cut that technology and security teams struggled in 2020 to respond as quickly to the changing environment as did the cybercriminals, who took advantage of an environment of unexpected change, extraordinary shifts in employees’ working process, and technology used by governments and worldwide companies.

 

Akamai reports that global internet traffic has grown by as much as 30 percent in 2020, while Statista observed that only in October 2020, online traffic across 20 different industries increased by 1.5% compared to the reference period in January 2020. Online transactions increased by 26.7 % compared to 2019. Another report from Cisco predicted there will be 5.3 billion total Internet users (66 percent of the global population) by 2023, up from 3.9 billion (51 percent of the global population) in 2018. That’s nearly two-thirds of the global population with Internet access.

 

The internet has gained more popularity in 2020, internet users are currently growing at an annualized rate of more than 7%, equating to an average of more than 875,000 new users each day. With this massive increase in the global internet traffic, Akamai is seeing over a hundred million of these attacks every day, with a peak of nearly 300 million a day, only in its own customer base. On the one hand, the internet is serving humanity, on the other hand, it has become the best place of like phishing, fraud, identity theft, Email Spoofing, bullying, cyberstalking, Malware, computer viruses.

 

In the history of cybercrime, the global coronavirus pandemic has added the credential stuffing problem to it extend. For those who don’t know, in this attack method, a cybercriminal tries a large number of stolen credentials on multiple websites. In order to gain unauthorized access to as many user accounts as possible to carry out attacks or fraudulent activities.

 

Transactional bots are getting popularity among hackers, as they act as agents on behalf of hackers. Bots aren’t typically created to compromise just one individual computer, they’re designed to infect millions of devices. An attacker first identifies websites with valuable accounts such as credit institutions, online shops, etc. In the Darknet, he then acquires lists of stolen login data and rents a botnet to automatically check the account list on the advised website. If a credential stuffing attack is successful, the attacker either sells the new, validated access data in the darknet or uses it himself. With the stolen data, fraudsters can then, for example, log into third-party accounts and carry out financial transactions.

 

Attacks like these often have very unpleasant consequences for the concerned companies and institutions, Application failures due to impaired web performance (73%) and recovery costs (63%) are among the greatest burdens, but also lower customer satisfaction, lost sales and financial losses (all-around 40%) have a significant weight (Akamai).

 

Here below are the few possible ways to protect yourself against credential stuffing attacks.

Protecting yourself from credential stuffing is pretty simple if you use the same password security tips that security experts have been recommending for years. For effective protection against bot attacks, it is recommended in the first step not to reuse the passwords, use a password manager, enable two-factor authentication, and get your leaked password notifications.

 

By using a unique password for each online account, you can protect all of your accounts at once. Because even if one of your passwords gets leaked, it can’t be used to sign in to other websites. As remembering strong unique passwords, for each account you have, is a nearly impossible task, the use of a password manager is recommended. It can not only remember your passwords but also generate strong unique passwords. Additionally, don’t ignore the 2-factor authentication. It is much more difficult to hack your account if you’re using two-factor authentication on it. As it adds an additional layer of security to the authentication process, it harder for attackers to gain access to your devices or online accounts.

 

Sources

 

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Software Development: Why is Software Quality Control + Testing So Important?

Software development is constantly changing and becoming more and more complex. In order to keep up with this development, the ever-changing and innovative business landscape, test tools, and security requirements were further developed. Development teams are under increasing pressure not only to create quality software on a tight schedule but also to ensure that the software complies with both internal and external standards such as GDPR.

 

This also means that, as far as we know today, there are no error-free applications. Problems can arise in software development that has consequences: There is a risk that the originally planned development costs will be exceeded, leading to a delay in the development period. There is also the risk that the end product will have qualitative defects.

 

This makes quality control so important. Testing software is, without question, very important for a high-quality end product. In order to make sure the released software is safe and functions as expected, the concept of software quality was introduced. Software Quality Testing is an honest review and evaluation of software regarding its quality and compliance with the organizations/client specified requirements, expectations, and market standards. The goal is to identify and fix errors at an early stage. Software testing is not only an important part of quality assurance but also an integral part of the software development process.

In this article, we’re going to look at the major challenges encountered during software developments and how can we resolve them to deliver a quality project.

 

  • Programming standards

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Nobody wants to take the time to plan but start programming right away. It is best for the programmers to sit down, discuss important points, such as choosing the right technology, interpret customer’s needs to properly defining the purpose of the software or even write the first few lines of code together. Because if every developer interprets programming standards in his own way, there can be significant discrepancies in the end results, which means that extensive reworking is necessary. It is advisable to provide internal manuals with the programming standards and, above all, to ensure that these are actually used by the project team. This is how each party, programmer, client, service provider, etc. can save time and be productive right from the start.

 

  • Ensure clear processes

Due to a lack of planning, the exact requirements for a project are also missing. Non-transparent and inaccurate description of the processes in software development can quickly lead to uncertainty among those involved. For example, in many projects, the requirements are only formulated in writing and are not communicated correctly. This is mostly due to the lack of communication between project leaders, team leads, and managers and between the actual project formulator and the one who programs the whole thing. This makes it extremely difficult for the developer to implement the right things.

Misunderstandings can result in huge problems as a result of which errors creep in, which can only be eliminated again with increased effort and the project can be unnecessarily long. It is recommended to enable direct communication between the project formulator and the programmer.

 

  • Set priorities

It is noticeable again and again that no priorities are set with regard to the planned features, which usually means that the features are completed in the wrong order and or errors are often made, especially when it comes to the selections of technology for development. New, exciting technologies are often used but the problem arises when the manufacturer of the new technology decides on an update, then you may have to rewrite the entire code. A thing that is very time-consuming and not really practical. Additionally, only prioritized tasks should remain in the project scope.

It is crucial, but it can be a challenge to prioritize several dozens of items efficiently. A dedicated team should therefore decide in advance which work step is to be tackled first with already tried and tested technologies. It is advisable to make the decision internally and to leave the client outside. Because clients often lack an overview of which feature is particularly important for the success of the project. With prioritization, you can also keep the track of the expenses and effort do your team spends on the project activities.

 

  • Project’s delivery time

There is hardly a single project in which the timeframe of software development is respected because the time required is incorrectly estimated at the beginning of the project. Due to the new requirements made by the client during the project, but also to the fact that a developer cannot accurately assess larger projects can cause delays in project delivery.

Delivering software on time is never easy when the scope and timelines in question are significant.  To deliver software projects on time, it’s recommended to break down the assignment into smaller modules of a few days. This makes it possible to give a more precise expectation of what will be delivered and when it will be delivered.

 

  • Professional qualifications of the employees

For every project, it should be ensured that all employees involved are adequately qualified. This is especially true for very complex software projects in which many developers are involved. It is also important that the individual employees have a similar technical level in order to avoid communication problems with their team members.

Additionally, it should be avoided that the developers assigned for a project leave the company while the project is running and are replaced by other/new employees. Because if an employee leaves the company during development or changes to another project, it is extremely difficult to transfer the knowledge of a departing employee to the new developer.

2021: Intelligent Data Management Will Enable the Future of Your Business

2021 Intelligent Data Management Will Enable the Future of Your Business

The EU’s GDPR has a major impact on the data privacy ecosystem. The regulation is an essential step to strengthen individuals’ / Business fundamental rights in the digital era we are living in. After two years of the introduction of the GDPR, the following question still arises: What will 2021 bring in terms of data management and data protection? According to Gartner, by 2023, 65% of the world’s population will have its personal data covered under some kind of modern privacy regulations.

 

It’s predicted that the technology for the preparation, control and administration of data will become much more efficient so that data is available more quickly and reliably. With the focus on foundational components of data integration, data governance, and data preparation the effectiveness of big data projects can be improved. With the right technology, data management can also drive enormous business value and support digital transformation. It’ll certainly help organizations to better manage the availability, usability, integrity, and security of their enterprise data.

 

Data has evolved over the years and will continue to evolve. Today’s organizations are data-centric; they accumulate enormous amounts of information in many different formats. Those who are unprepared to deal with the amount of data will be left behind compared to those ready to welcome all business opportunities that big data has to offer. Here below are 5 main areas that play a huge role in the good preparation of data management.

 

  • Data orchestration

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A frequently used term in the sales and marketing domain for whom data has a high priority as their data is the foundation of just about everything, they do. Simply put, data orchestration is the automation of data-driven processes that includes data preparation, making decisions based on that data, and taking actions based on those decisions. Data and API integration and data movement need to grow together to support all kinds of DataOps (data operations) methods. It’s a process that often spans across many different systems, departments, and types of data. It also requires a combination of different technologies that ensure a central data flow. This is the only way to orchestrate data-related activities – across different locations, on-premise or in the cloud.

 

  • Data discovery

In this process, relevant data insights are uncovering and transferred to the business users who need them. A comprehensive directory for searching, making available, saving, and interpreting data and other objects is becoming more and more important. Advanced Analytics enables the automation of mundane data management tasks and frees up resources to actually generate added value from the data. With the right use of data discovery tools, even the non-IT staff can easily access complex data sets and draw out the information they need. This process of knowledge discovery can be performed by anyone, without the technical know-how that was required in the past.

 

  • Data preparation

“Data preparation is one of the most difficult and time-consuming challenges facing business users of BI and data discovery tools, as well as advanced analytics platforms, Rita Sallam – Research Vice-President at Gartner.” However Artificial intelligence (AI) has solved this problem by creating the basis for advanced data transformation and by enabling automatic cleansing and consolidation of data. This enables users without any prior technical knowledge to use data.

 

  • Model management

Model Management technologies help organizations consistently and safely in developing, validating, delivering, and monitoring models that create a competitive advantage. The focus is to put the central control of all models in a single application instead of the separate management of individual models. In view of the fact that many analytical models never go into production or quickly become obsolete (model decay), it is important that companies can quickly and easily register new models, adapt, track, evaluate, publish, regulate and document them.  Previously, model management referred just to monitoring production models, but it’s beyond that. Models drive new breakthroughs and operational improvements for businesses. According to a McKinsey study, organizations that leveraged models extensively showed a 7.5% profit margin advantage over their peers, whereas those that did not use models had a 2.5% profit margin deficit compared to their peers.

 

  • Data governance

“A data governance plan, supported by effective technology, is a driving force to help document the basis for lawful processing.” Data protection laws require companies to have data governance programs that provide “data privacy by default” and define policies, roles, and responsibilities for the access, management, security, and use of personal data. If they do not proactively advance standards and programs, they not only run the risk of contradicting legal requirements but they could also lose the trust of their partners/customers. With the use of advanced analytics and artificial intelligence in decision-making, they are therefore even more challenged to bring transparency to the algorithms.

 

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2021: Ensure Your Business Growth by Becoming Data-Driven Company

ensure Your Business Growth by Becoming Data-Driven Company

 

In 2021, government agencies and businesses will need to be able to make decisions based on current/real-time data faster and more accurately than before. Because: due to COVID-19, markets, supply chains and customer behavior have changed in recent months, only data-driven businesses are able to respond quickly and effectively in a rapidly changing world. In order to transform into a data-driven business, it’s not only important to understand the importance of data quality and governance. But it’s also key to drive a data strategy that is aligned with your business strategy. By integrating analytics into business strategies, businesses can transform data into decisions that improve lives and results.

 

A study of more than 3,500 business executives and senior IT decision-makers across the UK, France, Germany, and the Netherlands found a gap between companies using data to inform decisions during the pandemic and those who are not. The YouGov survey, commissioned by Tableau, asked executives of small, medium, and large businesses about their use of data during the pandemic, lessons learned, and confidence in implementing long-term business change. For executives in data-driven companies, a majority (80%) believe they had a key advantage during the pandemic.

 

These leaders are also deeply committed to the important role data plays in the future of their business. A large majority of 76% plan to increase investments in data literacy; especially after the long bumpy ride we have all been on since the start of 2020. Additionally, 79% are confident that they will ensure business decisions are supported by data. The results show that non-data-driven companies are slower to grasp the meaning of data in these uncertain times. Only 29% see this as a key benefit and 56% say they will reduce or stop investing in data skills. Additionally, only 36% are confident that the data will support business decisions.

 

“This year has accelerated change for businesses and ushered in a fully digital world faster than anyone could ever have imagined. Data is at the heart of this digital world,” said Tony Hammond, Vice President Strategy and Growth EMEA. at Tableau. “In this age of data, our research shows that data-driven companies see clear benefits and are more confident about the future of their business. As a result, they really rely on the power of their data. Companies that haven’t woken up to it run the risk of falling behind. But businesses big and small can rest assured that it’s not too late to harness the power of data – the time is now.”

 

When asked how it helps to be data-driven during the pandemic, company leaders recognized several benefits. At the top of the list are: more effective communication with employees and customers (42%), the ability to make strategic business decisions faster (40%) and improved collaboration between teams for decision making and problem-solving (36%).

 
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“We started building data skills in our company in 2013, and due to the pandemic, we have definitely benefited from these functions,” explains Dr. Dirk Holbach, Senior Vice President and CSCO Laundry & Home Care at Henkel, one of the world’s leading consumer goods and industrial companies. “For example, within a few days, we were able to record all of our personal protective equipment controls so that each facility can see how we are equipped in this regard so that our business can continue to operate. I am confident that we will take some good lessons with us in the future, especially when it comes to working together. “

 

For all respondents, the key takeaways from the pandemic are: the need to be more agile (30%), prioritize and implement projects faster (26%), and access to more accurate, up-to-date, and cleaner data (25%). Jay Kotecha, the data scientist at full grocery brand Huel, said of his data strategy: “Our data-driven strategy helps the company respond to consumer behavior and enables us to pivot and react faster and more clearly. It’s about empowering the entire organization through data. Employees examine data from across the company and turn it into insights we can act on, whether it’s sales projections, sales effectiveness, or marketing spend. “

 

Across Europe, the results show that just over half (56%) of business leaders consider their companies to be data-driven, while one in three (38%) think they do not. These results indicate a clear way for organizations to leverage data to support business resilience and decision making during this time. German companies are taking the lead with 62% as their business is data-driven, while the UK lags behind with just 46%.

 

The promise of digital change is based on the ability to harness the power of technology to grow your business, open up new markets, and acquire new customers. It also means that you need to understand all of the data (the digital exhaust – the trail of data left behind by browsing the Internet) that new customer experiences create. A data governance strategy as well as information and data quality management as an integral component of management systems significantly supports the achievement of the organization’s goals, ensures compliance conformity, increases throughput, and supports organizations in the transformation to a data-oriented culture. Organizations thus secure their competitiveness and can expand this further through increased data intelligence.

 

Sources:

Data-driven companies are more resilient and confident.

Data-driven businesses vastly more optimistic – research

Business Process Automation Trends 2021

As 2020 is slowly drawing to a close, it is time to discuss future trends in (industrial) automation that are likely to have a significant impact in 2021. Based on the current facts, conclusions can be drawn that artificial intelligence and automation will bring steady innovation for companies of all sizes and from all sectors. During 2020, automation technologies have experienced a substantial boom especially due to the covid19 pandemic. Industrial and manufacturing operations have been massively evolved with the integration of machine learning and robotics. In fact, companies and industries are no longer fully dependent on a human workforce for simple, complex, manual, and repetitive tasks. They are gaining a competitive advantage with digitalization and IoT.

Here below are the top emerging trends to watch in automation for upcoming years:

 

  • RPA and business workflows

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RPA isn’t new, many companies use this technology to automate their routine tasks. RPA as an industry is growing exponentially– the global robotic process automation market size is expected to reach USD 10.7 billion by 2027, expanding at a CAGR of 33.6% from 2020 to 2027 – Grand View Research. RPA used in the automation of manual and low-value repetitive tasks, such as data entry (order, invoice, etc), looking up information in databases, typing in updates, prepare a template, run and download reports, read and reply email, send emails to follow up with customers, etc. is passed. During the pandemic, organizations realized their technological backwardness and the risks associated with a further delay in digitization.

In 2021 everything will revolve around business workflows. The call for digital transformation is growing and ensuring streamlined, smooth processes that delight both customers and employees. To achieve this, companies are increasingly targeting intelligent RPA solutions. Because many processes in companies are still only partially automated – if at all. It will therefore be about making RPA technology even better usable in the future. With the integration of Cognitive RPA along with other intelligent components, business processes that require human reasoning or decision-making can be automated.  A robot cannot, therefore, decide on its own to add a new dimension to the process that has not been precisely defined before. This is the only way to automate business-critical workflows end-to-end, for example.

 

  • Automation and Cyber-Threat

In order to protect against automated modern cyberattacks, organizations will be incorporating automation into cybersecurity efforts. Automation plays an important role in defense against threats. Modern automatisms will increasingly develop their effect in the fight against the threat by reducing the volume of threats and allowing faster prevention of new and previously unknown threats.

If implemented appropriately, providers of cloud platforms can take action against cybercriminal groups that use trusted services for malicious attacks. In the past, it has been observed how legitimate websites – for example, Microsoft365 or Google Drive – have been imitated in order to steal data entered by unsuspecting victims. With the right tools and validation technologies, automation can aid in the prevention of successful cyberattacks and track down such fake login pages – with the aim of counteracting the risk.

 

  • Digital employees

As the ongoing global pandemic, has triggered an acceleration of a digital working environment, business leaders are learning lessons to apply to their futuristic organizations. Remote work is here to stay; thus, many organizations were forced to tap into their technologies and pushed creative ways of leveraging them to ensure business continuity. Businesses around the globe are exploring how they can implement and strengthen their digital strategies and unleash the true power of Technology – not just from a technology and environment perspective but from leadership, change management, and career-growth perspectives, as well. Companies are preparing themselves for the hybrid future or work by investing heavily in the tools needed to work remotely and prioritizing tech and digital infrastructure investments that support sustainable remote/hybrid work.

While no one knows exactly what the future holds for us, according to Forrester, companies are investing a lot in an “anywhere-plus-office hybrid” model in which more people will work outside the office more of the time. Therefore, it’s certain that remote working will play a major role in how the workplace will evolve in the coming years and will continue changing the way we work.

 

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COVID19: Digitization Recovery Plan for 2021

 

To help repair the economic and social damage caused by the coronavirus pandemic, digitization will continue to boost in 2021. All those lock-down measures in response to the coronavirus outbreak have frozen the economic activity in certain sectors and harshly disrupted others, which resulted in worldwide unemployment and bankruptcies. In order to overcome all restrictions in the contactless world, citizens and businesses are relying on the internet and connectivity as social and economic activities became more digital.

 

What is now very clear, is that COVID-19 has accelerated digitalization. IT decision-makers are under pressure with using new technologies to modernize legacy processes and recognize and implement new business model innovation opportunities, more than ever before. All digital business transformations must begin and end with a crisis recovery plan and must reinforce companies’ foundations for a modern and more sustainable future. Additionally, as customers are getting more used to doing things digitally. This opens up opportunities for businesses to introduce new products and to reduce costs. The Belgian government has also agreed on an investment package of 4,3 billion EUR in digitalization, sustainability, education, health care, R&D, 5G, mobility.

 

Here below are the top digital transformation trends that will shape 2021.

 

  • Businesses’ journey to the cloud will accelerate in order to digitize quickly and effectively in the response of COVID-19. Across industries, this acceleration will result in their digital business transformation for long-term growth and profitability. This migration of infrastructure and applications to the cloud will enable leaders to innovate quickly, by significantly reducing development and solution delivery cycles, empowering operational efficiency through cost optimization, and benefiting from real-time accessibility of data.

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  • Companies will invest in 5G in order to enhance the experience of workforce mobility (remote work), videoconferencing, and digital collaboration. This adoption is motivated by the need for more bandwidth, faster speeds, reliable and resilient connectivity as businesses cannot afford to be disconnected. 5G will boost the company’s existing network by providing diverse connectivity, to ensure scalability for growth and business continuity with a faster response time, delivering a quality user experience subsequently increasing productivity and customer service. The IEEE 2020 Global Survey of CIOs and CTOs surveyed 350 CIOs or CTOs in the US, China, UK, India, and Brazil from Sept. 21-Oct. 9, 2020, revealed that 52% have accelerated 5G adoption. Doubtlessly, with all these earlier mentioned benefits, the value and adoption of 5G will become increasingly mainstream in 2021.  Additionally, by 2030, 5G modules are expected to account for almost 30 percent of total B2B 5G IoT module revenues.
  • Worldwide industries will turn their attention to robot resilience in 2021. Organizations will accelerate automation projects more critically. With intelligent automation projects, ROI is realized instantaneously, offsetting the upfront investment. Automation (RPA) allows organizations to automate certain types of work processes to reduce the time spent on costly manual tasks and reallocate resources elsewhere. Software robots will automate the work of most people by taking the unpredictable, dreary, and monotonous tasks, faster and with fewer mistakes, while human capital resources will be assigned to higher-value tasks or to fill critical gaps.
  • COVID-19 has forced companies all over the world to adapt to and embrace remote work. With the safety concerns that continue to grow, companies are negotiating remote work policies as their business strategy for the long term. Even though many companies succeeded in the rapid transitions to remote work, they are realizing that remote work is here to stay. Companies and employees are realizing the significant benefits of remote work, such as increased flexibility, autonomy and productivity, better work and life balance, lowered business expenses, etc. according to a Gartner study, 74% of CFOs and Finance Leaders say that they will move at least 5% of their employees to remote working permanently post-pandemic, another 25% of the participants say they will move 10% of their workforce to remote working permanently.
  • Countries around the world are working on more comprehensive and accessible electronic health records. The access of the patient to his medical record by electronic means is part of the eHealth Action Plan validated by all the Belgian ministers of health. By simply asking your healthcare provider to activate the option, you can access to the contents of your documents. The online medical record allows the patient to have their health record at any time. Additionally, the AI healthcare market is expected to exceed $34 billion by 2025 as artificial intelligence is already playing a huge role in the digital transformation of healthcare. In fact, AI is being used currently for AI-assisted robotic surgery, assist pathologists in making more accurate diagnoses and treat illness, detect cancer in its earliest stages and subsequently develop new treatments, and doctors are using AI-enhanced microscopes to scan for harmful bacteria’s in blood samples at a faster rate than is possible using manual scanning.

 

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Covid19 – What is the new normal?

Covid19 - What is the new normal

 

Today, we are living in a digital era – everything is digital. Additionally, Covid19 impacted the entire world. Online apps and services rapidly became the primary way of engaging with their consumers as businesses had to figure out how to engage, convert, and deliver as much as possible through the new channels. As the enterprise is collecting, holding, and using consumer data to personalize offerings and offer a smooth user experience, consumers want their personal data to be protected.

In order to understand how the consumer’s digital lives have changed, since the start of the pandemic, ForgeRock’s has conducted a consumer survey, The New Normal: Living Life Online, based on 5000 consumers across the US, UK, Germany, Australia, and Singapore. Here below are four key findings:

 

  • Nearly half of all respondents confirm using more online services even when things return to “normal”.
  • For more than one-third (35%) find the log-in process complicated which leads to canceling their account, while 32% said they would look for another service. It shows that some industries were better at meeting consumers’ needs than others during the pandemic.
  • 65+ are also embracing the new digital lifestyles, with 31% saying they will only shop online when this is all over.
  • Finally, this shift isn’t just among senior citizens. A third of consumers ages 18-24 say they won’t go back to stadiums or theatres, instead, they’ll keep watching sports, concerts, and movies online.

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new-normal-infographic

ForgeRock : The New Normal – Living Life Online

 

This number shows that the COVID outbreak has led to an increase in digital services use as worldwide consumers are somehow forced to find digital replacements for all those activities they were used to do in person. Many people were new to this digital experience, according to a March 2020 consumer survey, five percent of consumers aged 65 years and above have bought a product online for the first time due to physical distancing and self-quarantining practices. They specially signed up for their online grocery accounts, but plan to switch back to their normal shopping routine as soon as they can.

 

Registering for an account is the first experience consumers have with a brand. Depending on how the registration process runs, loyalty to the brand can develop – or be destroyed. A smooth registration process can convert consumers for the rapid adoption of apps and online services, which has a huge impact on changing consumer preferences long-term. This shift to online services is creating a huge opportunity for companies to strengthen relationships with their customers if they are capable to meet customers’ primary needs, such as safety, security, and everyday convenience. By delivering digital experiences that help consumers get things done quickly and easily companies can build a foundation of goodwill and long-lasting emotional connections with the communities they serve.

 

The survey also showed that the banking, retail, and entertainment industries achieved a good ranking for their online user experience. Many consumers will therefore continue to use these services even post-pandemic. In contrast, newer digital channels, such as applications in the government, education, or health sector, were rated poorly. Thus, sectors that want to be successful in the “New Normal” have to deal with the two consumer priorities “data protection” and “user experience” and improve their offerings in these areas.

 

We can conclude from the result of this survey, organizations that respond to the expectations of modern consumers, are able to deliver products and services in an innovative way, and can communicate with their customers through new channels, have a high probability of preventing their migration to the competition. If they are unable to deliver any of the earlier mentioned services, they need to change and have to define a new digital strategy and roadmap. It is predictable that consumers will spend more time online even after the pandemic. Therefore, providers should now take steps to offer their customers a better user experience and thereby bind them to their online services.

 

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Cloud or On-Premises? Combine both worlds for high performing IT

Cloud or On-Premises Combine both worlds for high performing IT

Cloud computing is definitely on the rise and has been for years now. Covid19 pandemic is playing a huge role in the increased adoption of cloud solutions. Organizations worldwide are comparing the difference between cloud and on-premise IT and opting for the best option for their business in the long run. Although hybrid IT infrastructures offer many advantages but cost companies a lot of time in setting up and managing them. Here below is a comparison of cloud vs on-premise with the main focus on security and cost.

 

Corporate IT and staff are under huge pressure of new work requirements under Covid19 circumstances. Home-office, increasing data volumes and more and more cyber-attacks are just some of the challenges that organizations are facing. Although cloud services can drive cost savings, their main value lies in supporting a fast-moving digital business transformation. Migration to the cloud gives companies greater flexibility and collaboration with staff, faster deployment times, easy scalability, less infrastructure complexity, enhanced security features, and transparent costs. But despite these advantages, a complete migration to the cloud is not a preferred option for companies as they have legacy applications operated in their own data center. In addition, cloud computing poses control issues for many companies.

 

Many organizations still consider that it’s cheaper for them to continue operating the existing infrastructure instead of managing cloud infrastructure. However, if set-up correctly, the pricing model in cloud computing is quite similar to “usage-based”, aka “consumption-based”, pricing. Companies only pay for their customized service. They can also opt for the model of “pay-as-you-go” which differs from the traditional renting method. It involves the payment of the negotiated cost to have the resource for a specific period of time irrespective of the actual usage. The main benefit of these payment systems is that companies can increase their data stockage capacity into their clouds in a few minutes/ days instead of waiting weeks or months to acquire new hardware in their traditional IT. Thus, without any burden of ownership, companies can focus more time and resources on using products effectively, rather than on the installation, maintenance, and upgrades.

 
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In terms of security, the cloud is a robust infrastructure that provides reliable and efficient data storage and protection. As almost each cloud services providers carry out regular security and maintenance of their cloud servers on regular basis, it enables maximum protection of corporate data. Also, the level of data protection depends mostly on the security state of each data center. Even if the data is on the cloud, companies are always in control of data location and how it is being protected. Businesses who want to protect their most sensitive data can opt for cryptographic encryption mechanisms which are certainly the best options. Although the majority of cloud service providers offer maximum transparency and secure cloud hosting solutions, it is, however, the responsibility of businesses to make sure their providers are providing the right security and compliance measures for their business. Tip: choose a provider that offers maximum transparency and secure cloud hosting solutions.

 

There is a common misconception that on-premises solutions are only physically located at an organization’s official site. But the corporate applications and data are not only stored on an in-house server but also on a private cloud their choice. This offers the business’s to fully control their own security and access to the data and application. Therefore, the own data center still plays an important role for many but they are also responsible for all the maintenance, upgrades, and security-related issues related to the hardware. Nevertheless, for some companies, having a strong on-premise, or in-house, infrastructure provides robust security, improved speed, and increased peace of mind. It’s their preferred option because they gain a number of benefits such as easy management, improved ability to provide services and applications to the business, and increased security through their on-premise virtualization infrastructures.

 

Many businesses today want to have the ability to combine these two infrastructures in order to gain the best of both worlds, and their best option is to opt for hybrid cloud. Hybrid infrastructures involve combining cloud solutions with the company’s own data center. For example, workloads can be moved to the cloud on-demand, while legacy applications continue to run on-premises. But building these types of infrastructure comes along with high expenses and complexity related to the proper implementation. Time and resources that many companies do not have. Not to mention the expertise required.

 

In order to successfully transform digital business processes, companies need to adopt hybrid cloud very strategically. The optimal integration of cloud and on-premise must be well studied. New or changed business requirements that arise, for example, from pandemic situations such as covid19, require adjustments and the further flexible development of IT in companies. Companies need flexibility now more than ever before. In order to become more flexible, they should no longer be faced with the choice between private or public cloud, on-premises solution, or even between different cloud providers. Rather, companies need an optimal hybrid solution that enables them to overcome many of the challenges and operational inefficiencies they are currently facing. Thus, it’s only by making the right decisions and following best practices, leading organizations can easily combine the best of on-premise and cloud in order to reap significant benefits in faster delivery, flexibility and easy scalability, agility, improved reliability, and savings on IT costs.

Business Continuity: What is important in a VPN service?

Business Continuity What is important in a VPN service

The coronavirus crisis has hit us hard. It has dramatically transformed the companies by obliging them to make the abrupt shift to working from home. Remote work, home office, smart working, due to the health protection (Coronavirus restrictions), more and more companies are accessing them. In the current case, nobody expected a crisis in which offices would be closed for months and social distancing would change the way people work together. Companies in which home office was a foreign concept until recently suddenly had to send 90% or more of the workforce home for “remote work”. A step that had required precautionary measures on the part of the company so that compliance with data protection guidelines is not jeopardized by the fact that employees work from home. This was a huge challenge for IT teams.

 

The pandemic has made it clear that businesses need to rethink their continuity concepts. Because even the best emergency plan can never foresee all the consequences of a crisis. In order to remain active, under any circumstances, companies need a flexible IT environment that can quickly adapt to unforeseen events at any time – as far as possible.

Due to all these changes, IT departments must increasingly take remote employees and service providers into account when it comes to IT security. The increased use of home offices also increases the dangers of business-critical systems and confidential data. As a result, it is important to understand the different types of users who log into their systems from outside, as it is highly recommended to manage, secure, and monitor this access.

 

A sudden shift to home-office resulted that over the course of just a few business days, the use of Virtual Private Network (VPN) technology expanded from select remote users to entire employee populations. Most organizations already had a VPN for remote work connections, but adding an extra layer of security to your network is also a good idea. As VPNs became vital to today’s business operations, critical to keeping alive commercial, government, and healthcare organizations, it’s important to acknowledge what is really important in a VPN service.

A VPN is the best way to secure data in transit. It encrypts and secures all the internet traffic flowing between a laptop or smartphone and the VPN server. That makes it very hard for hackers to pry into confidential data. Ideally, the VPN provider does not collect any information about the online activities of its customers. But let me highlight that the internet is far from the ideal place. VPN providers store data about their users’ online activities in so-called “logs”. However, surveillance is not the goal here. Providers collect data only to optimize their services. Basically, they collect and store theses 4 types of information on their customers:

 

  • Connection data: The VPN providers save the times and data on their customers’ registrations and cancellations, the usage time, and the amount of data in the download/upload.
  • Online activities: The VPN providers essentially save the browser history, i.e. pages visited, search queries, and services used.
  • Original IP address: The providers save the IP address of the device with which the customer surfs the Internet.
  • Connection statuses, control, and error messages

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It is harmless if connection data and online activities are collected anonymously. This enables the provider to generate important information and preserve the anonymity of its users. It’s also stated in the provider’s logging guidelines, that the collected data is deleted after specified time intervals.

 

What you should know before registering for a VPN service?

Before registration of a VPN service, you must inform on the home country of the VPN provider as every company is subject to certain regulations by the state authorities in the state in which it is registered. In many countries, including the EU countries, the USA, and Australia, strict regulations apply to data collection and retention. The aim is to oblige Internet service providers (ISPs) to collect and store data. This concern, for example, visited websites or sent emails. With a VPN, this type of mass surveillance can be avoided because the VPN encrypts the data.

 

Encryption is the transformation of readable data into a meaningless sequence of data. Cyber distancing the device and ensuring that all data between the work and home network is sent over an encrypted channel provides additional protection for data and company resources. An encryption key is required to encrypt the data. Only those who have access to the key can decrypt and read the transmitted data. The gold standard for the protocols is AES (Advanced Encryption Standard). The VPN providers use either the AES-128 or AES-256. The former is very secure and is considered to be absolutely secure and currently the highest encryption standard on the market.

In addition to the encryption, a kill switch option is also offered. With the kill switch function, an Internet connection ends automatically if the secure VPN fails. This ensures that the online activities of the user remain hidden if the VPN connection fails.

 

As most providers use encryption, it slows down Internet speeds. This has an impact on the download and browsing speed. This can also adversely affect the stream quality of streaming services. There are a few things that users can do here, such as, choose a fast VPN, choose a VPN location nearby, the closer the location, the shorter the waiting time. Perform a server test, providers usually select a server automatically. But that’s not always the best choice. With the help of speed tests, it is possible to find the perfect server.

 

In addition to the use of VPN, IT risks associated with remote work are limited by companies using specific protective measures and technical solutions. Including:

  • Profiling of the home office / smart worker. It is critical for a company to define in advance profiles of remote workers based on their role, what information can they access from distance. The security mechanisms for occasional remote workers and for full-time home office workers must also not be the same.
  • Authentication of remote access. The introduction of a system for identifying the home office worker, as soon as he or she connects to the company system, is a huge step into preventing unauthorized access to the company’s valuable data. Ideally, multiple authentication systems must be used such as user name, password, one-time code, etc.
  • The most important measure to avoid any cyber risk, it’s important to carefully draft a BYOD policy in place with employees and educate them on the protection of confidential and proprietary information and trade secrets information. Not having a comprehensive policy becomes problematic when employees are fired or resign.

 

The past few months have shown that companies that are already further advanced with their digitization and use protection strategies are suffering less from the crisis. It’s always important to draw users’ attention to the IT security problems associated with smart working. Regular virus protection updates, the separation of private and professional inboxes, restrictions on the use of external devices (USB sticks, hard drives, etc.) for transferring data from one computer to another, etc. Smart workers must always be reminded of the best basic practices to achieve great protection against any inconvenience.

E-commerce Project: How to Avoid Your Online Store Deployment Disaster

E-commerce Project How to Avoid Your Online Store Deployment Disaster

Internet and user-friendly technologies are facilitating commerce among companies. e-commerce is witnessing exponential growth by dramatically reducing costs, providing large access to the consumers and vendors, improving marketplace liquidity, and maintaining a whole new array of efficient and flexible transaction methods. All these benefits make e-commerce an indispensable part of the global retail framework.

 

The global online retail market surpassed 3.5 trillion U.S. dollars in 2019. Digital B2B sales also witnessed a huge growth in parallel with B2C eCommerce. Last year, the online sales that took place on B2B eCommerce sites, log-in portals, and marketplaces increased by 18.2% to $1.3 trillion from $1.1 trillion in 2018. It makes clear that the start of B2B e-commerce has not only been the lever for more sales success for companies since the beginning of the COVID-19 pandemic but rapid technological developments and internet access adoption are rapidly increasing around the globe, the number of digital buyers worldwide is climbing at an exponential rate.

In spite of the statistics and benefits listed here above, the decision for an e-commerce software is an important step in any B2B e-commerce project, even though it’s not the only aspect to achieve 100% online success. When it comes to business impact and adoption, e-commerce projects for manufacturers don’t always reach their full potential as many of them reach their limits during their B2B e-commerce project. With insufficient planning, a lot can go wrong before the webshop goes live. But that can also be avoided very easily!

 

B2B and B2C eCommerce are completely different channels as B2B transactions are more complex than B2C. It can take two months or two years from the first kick-off to the go-live of an e-commerce shop in the B2B environment. B2B channels are more diverse than retail websites and marketplaces that attract consumers. Of course, the scope and complexity of the business area and the choice of a platform play a major role in the duration of the project. But it is often home-made delays that exceed the time frame and unnecessarily strain your budget and nerves.

 

E-commerce is a highly competitive area. In order to be successful here, all areas of the company need to be around one table. The basic understanding of technology for webshops must be discussed and understood, it is of crucial importance to take the necessary time to align the new online experience with your own brand values, vision, and corporate personality. Acknowledging the consequences of different platforms and delivery models, business processes, and data storage functions in the webshop are vital. In many ways, it gives your customers more options than ever before, as the internet is a huge and confusing place. So, define the difference you’re making with your offering and cleverly create digital touchpoints that make your business stand out.

 
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It’s clear that the heart of e-commerce is business logic and data, which is why the existing ERP system plays a central role. The decision on which type of e-commerce application is going to be implemented is very important. ERP managers and partners must therefore be closely involved from the start. The same applies to specialist departments whose processes are affected by the e-commerce project, such as financial accounting, which experience has shown is often integrated far too late.

 

A realistic calculation of the workload and total investment/running costs are often neglected. It’s true that it might be difficult to attribute costs before deploying an online workshop. But a better preparation and appropriate documentation can give you an exact estimation, along with providing you with the choice between in house implementation or external service providers.

 

There should be open communication between your company, developers, and the management so that all processes are streamlined. Discuss all your expectations related to your webshop with your core team. Once they know the vision and results you are looking for, all the qualities of project management can be aligned. This step will definitely save you a project for any misunderstanding in the future, as often an e-commerce project fails because those involved are informed too late or are confronted with unrealistic guidelines. Thus, give your dedicated team the time to plan and tell you how they will deliver the results in the most effective and efficient way possible, by offering you good project management with appropriate documentation. Time is the money, so use it to understand the dedicated team members’ point of view on how they can achieve great online success.

 

Just having a beautiful fancy webshop isn’t enough, performance characteristics of the website must not be ignored. Before your website goes online, it’s highly recommended to carry out specific test scenarios with clear requirements, ideally from different departments and selected customers as testers. This helps to counteract undesirable developments at an early stage, to make necessary adjustments, and to avoid duplication of work. You must carry out all the typical tests such as Functional Testing, Usability Testing, Security Testing, Performance Testing, Database Testing, A/B testing, on regular basics in order to recognize errors on time.

 

In this pandemic, this is the right time to go online. B2B sales are defiantly a complex trade, thus your strategies must be well thought in order to ensure the smooth functioning of the B2B supply chain. These strategies are unique for each business and must improvise as per circumstances. The faster an e-commerce project succeeds, the better the team gets for further online development.

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