Demand Forecast Powered by Machine Learning

Demand Forecast Powered by Machine Learning

 

The business landscape is rapidly becoming more global. Largely due to improvements in communicationsand increasing globalization which are dramatically impacting the way business is managed. No area of a business is more affected by the trend of a global business environment than the supply chain. Supply chain logistic, known as the backbone of global trade, is a network of many partners involved such as customer, dealers, manufactures,transportation, external warehouse,suppliersand inventory. Sometimes a delivery comes along with delay, sometimes there is something wrong in a package, delivered article is different to ordered article and sometimes a shipment is lost. This is annoying for all sides. It costs time, energy, money and sometimes even the customer. Challenges for decision-makers in supply chain management are growing due to the widely networked supply chains and the constant change in the environment of companies.

 

In fact, many companies are facing hurdles in their existing business processes and technologies that aren’t flexible enough to deal with “large and global” business environments. Therefore, areas such as manufacturing, distribution, sourcing of materials, invoicing and returns are impacted by the increased integration of a global customer and supplier base.

Supply Chain specialist must deals with long-term planning in terms of location, make-or-buy decisions, supply relationships, capacity dimensioning, logistics strategy and general tasks along with cost optimization in structuring of the logistics and production processes. Hence, in order to initiate the demand forecasting, it’s highly recommended to understand the workflow of machine learning modeling. This offers a data-driven roadmap on how to optimize the development process.

 

Operational inefficencies in SCM often lead to potential revenue losses, increasing costs, and poor customer service, ultimately diminishing profits. With the help of AI, machine learning techniques are able to forecast the right number of products or services to be purchased during a defined time period. In this case, a software system can learn from data for improved analysis. Only good data produces good results!

Data interpretation is a vital part of supply chain management and demand forecast as it’s used to improve your ability to estimate future sales, reduce shortages and overstock. Once the data is interpreted correctly, both in national and international trade results in having the right products at the right time in the right number at the right place.
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So, for demand forecasts that are generated by self-learning algorithms require data that is closely related to sales. However, in order for machine learning to achieve a high quality of forecasting, a certain amount of quality data is required. The result of ML process depends solely on the quality and quantity of data provided.

To ensure that the data is up to date, the input data should not be older than 5 years. Data selection can be a special hurdle before using machine learning methods, because it can be very time-consuming. In connection with the data quality, it must be ensured that there are only a few missing values of the data records in the input data, otherwise the machine learning model may generate incorrect results. Data preparation is necessary for successful implementation and definitely pays off later. If the data record does not have sufficient data quality, it must be prepared through an intensive process and carry sufficient information for qualitative algorithms and for a good forecasting performance.

 

The goal of ML is to develop algorithms which can learn and improve over time and can be used for predictions. Therefore, ML fed with qualitative data can generate precise forecasts and thus ensure a secure basis for planning. The resulting benefits, such as reducing inventory levels and simultaneously optimizing the ability to deliver, also improve the operating result. ML uses learning algorithms to recognize patterns and regularities in data and is able to adapt automatically and independently through feedback and thus react to changes.

 

Compared to traditional demand forecasting methods, machine learning not only accelerates data processing speed but provides a more accurate forecast, automates forecast updates based on the recent data in order to create a robust system.

COVID-19: What Can Artificial Intelligence Contribute to Healthcare Industry

COVID19 What Can Artificial Intelligence Contribute to Healthcare Industry

 

One can hardly escape the mention of Artificial Intelligence, or AI for short, today. AI is reshaping economies, promising to generate productivity gains, improve efficiency and lower costs. We see AI in the movies, books, news, human vs computer games and online. AI is part of robots, self-driving cars, drones, medical systems, online shopping sites, and all sorts of other technologies that affects our daily life in so many ways. It contributes to better lives and helps people make better predictions and more informed decisions. AI is also altering the professional world and this also affects the IT specialists themselves, as their routine activities, sometimes even programming, are beingcarried out by algorithms.

 

AI technologies are seeing rapid acceptance in multiple sectors, such as, healthcare, criminal justice, transport, agriculture, finance, marketing and advertising, science, security the public sector, as well as in augmented and virtual reality (AR & VR) applications. As AI systems can detect patterns in enormous volumes of data and model complex, interdependent systems to generate outcomes that improve the efficiency of decision making, save costs and enable better resource allocation, it’s gaining greater public awareness during the corona pandemic.

 

A Canadian company’s advanced artificial intelligence system Toronto-based BlueDot, was among the first in the world to notice the coronavirus disease emerging from China, by using AI-driven algorithm to go through more than 100,000 articles every day in 65 languages looking for news about more than 150 different diseases. Around 10 a.m. EST on Dec. 31, their system spotted an article in Chinese about a “pneumonia of unknown cause” with 27 cases.

 

The corona crisis confirmed to be a motor for the further development of artificial intelligence. The idea of creating an artificial machine is as old as the invention of the computer. Alan Turing in the early 1950s proposed the Turing test, designed to assess whether a machine could be defined as intelligent. Learning algorithms have long since found their way into everyday life – in the form of navigation systems, voice assistants or vacuum robots.

 

Today AI technologies are playing a huge role to fight back and limit the damages caused by COVID-19 outbreak by detecting and diagnosing the virus and predicting its evolution. Once the virus is studied in detail, it’s medical research on drugs and treatments can be accelerated. Further than that, AI technologies and tools are playing a key role in detecting and diagnosing the virus and predicting its evolution and understanding it in every aspect to accelerate medical research on drugs and treatments. AI is already being used for a range of healthcare and research purposes, including detection of disease, management of chronic conditions, delivery of health services, and drug discovery. Artificial intelligence has the potential to transform how care is delivered and to help address important health challenges, without the right data it has its limits.

 

When talking about AI, many people still think of process optimization, such as replace many routine processes, repetitive tasks that are tiring for people. However, AI can do much more than that, through machine learning, the generation of knowledge from experience, the algorithms are able to deal with unknown data, find patterns and independently derive actions. Chatbots, for example, which are increasingly used in customer service, are getting better and better over time as a result of supported learning. Deep learning based on neural networks enables predictions based on very complex relationships. In order to recognize and use the full potential of AI, IT users not only need development and implementation services, but also comprehensive advice. Because the use of AI elements is not comparable to the introduction of new software. As consulting skills, knowledge of AI systems and industry knowledge are becoming more important, IT consultants and business analysts need to have a knowledge background in order to familiarize potential users with the possibilities of artificial intelligence.

 

Source:

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Is a Chatbot right for your business?

 

Chatbots, either it’s the one structured by hard coded questions/answers or the one that are able to learn through AI and Machine Learning, are like robot and use to provide excellent customer service but are also well known in marketing & sales.

With the integration of chatbot via website, Facebook messenger or via a voice assistant such as Amazon Alexa, Siri or Google Assistant, companies want to offer their customers a unique customer experience. Chatbots are having a significant impact on the way businesses connect with their customers, manage their marketing campaigns for lead generation, and automate payments. That is why more and more companies are trying to differentiate themselves from the competition with voice assistants and chatbots (so-called conversational interfaces). Multiple surveys also show that chatbots are well received by users.

 

The chatbot market size is projected to grow from $2.6 billion in 2019 to $9.4 billion by 2024 at a compound annual growth rate (CAGR) of 29.7%. Worldwide, chatbots will generate over $8 billion in savings by 2022 and 80% of enterprises will use chatbots as they have the potential to transform businesses in two ways, by delivering radical efficiencies, and by helping businesses meet ever-increasing consumer demands. Nowadays, some of the advanced chatbots are powered by AI, that are able to solve problems, send personalized messages and improve interactions with customers.

 

According to a survey conducted in April 2019 by Ada and Forrester Consulting, 89% of customer service decision-makers in Canada, the UK and the US believe chatbots and virtual agents are useful technologies for personalizing customer interactions. Another study from Juniper Research has found that the operational cost savings from using chatbots in banking will reach $7.3 billion globally by 2023, up from an estimated $209 million in 2019. This represents time saved for banks in 2023 of 862 million hours, equivalent to nearly half a million working years.

 

Even though chatbot first appeared in 1950 by Alan Turing under the name of Turing test to check a machine’s ability to exhibit intelligent behaviour equivalent to, or indistinguishable from, that of a human, chatbot ecosystem is only expanding since few years in companies’ robust ecosystems that currently exists. Chatbots are on the rise thanks to increasing demand from consumers to have a 24/7 digital experience. Therefore, more and more major companies continue to deploy channels such as messaging apps, cloud networks, SMS, and email clients where chatbots live and interact with users.

 

Here below are some useful stats to know on chatbots for 2020:

 

Is a Chatbot right for your business

 

      • In 2019, chatbots became more AI-driven, capable of handling complex human interaction with ease and are now taking over traditional conversational services – Grand View Research report.

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    • 265 billion customer requests are recorded per year and businesses spent nearly $1.3 trillion to address them. Using chatbots could help save up to 30% of this cost – IBM

 

    • Around 40% of millennials say they chat with Chatbots on a daily basis – Mobile Marketer research

 

    • 53% of companies identify AI as a tool for creating ‘customer-first culture’ – CX Network

 

    • The top industries profiting from chatbots are real estate, travel, education, healthcare, and finance – Chatbots Life, 2019

 

    • Up to 73% of healthcare admin tasks could be automated by AI, and the adoption of chatbots could save the healthcare, banking, and retail sectors $11 billionannually by 2023 – Business Insider Intelligence

 

    • By using chatbots, businesses and consumers will save a combined 2.5 billion hours by 2023 – Juniper Research

 

    • 70% of chatbots accessed will be retail-based by 2023 – Juniper Research

 

    • 61% of executives say that conversational bots enhance employee productivity via automatic follow up of scheduled tasks – Accenture

 

    • 60% of executives say that chatbots improve their agents’ ability to handle client queries by networking with other bots – Accenture

 

    • 53% of companies use AI chatbots in their IT department. 23% use them for administrative tasks – Spiceworks

 

    • Top chatbot uses are for getting a quick answer in an emergency (37%) and resolving a complaint (35%) – Oracle

 

    • Chatbots not only help to reduce cost but they also drive more revenue by upselling as they can remember customer’s preferences, they are able to provide advice, tips and recommendations. All of this is possible if the chatbot is intelligent enough to know the customer’s buying journey.

 

Sources:

Cloud Computing Adoption in 2020

All Cloud 2020 Cloud Infrastructure Report xorlogics

According to a report from Forrester cloud adoption meant to accelerate and change the enterprise landscape entirely, transforming the cloud from being “a place to get some cheap servers or storage, to being shorthand for how companies turn amazing ideas into winning software – faster.” This statement fits perfectly with AllCloud’s finding that 85% of organizations expect to have the majority of their workloads on the cloud by 2020.

 

A study from Flexera 2020, in which a total of 750 global cloud decision-makers and users about the public, private and multi-cloud market participated from around the globe, also confirms that Cloud spend is rising as organizations adopt multi-cloud strategies and put more workloads and data in the cloud.

According to the AllCloud study more than 70% of IT professionals said half their companies’ IT workloads are in the cloud now, 85% expect to have the majority of their workloads on the cloud by 2020, and more than 23% will be cloud-only.

 

Here below are the highlight of the report on how organizations are progressing in their journey to cloud. It’s important to know that the survey began in the first quarter of 2020 = during the early phase of COVID19.

 

cloud 2020 xorlogics flexera

 

Multi-Cloud success within Enterprise:

Many organizations silo applications within a given public or private cloud, with 41% integrating data between clouds. 93% of enterprises have a multi-cloud strategy and 87 % have a hybrid cloud strategy.   Only 33% of all participating organizations use multi-cloud management tools. Respondents use an average of 2.2 public and 2.2 private clouds.

 
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Public Cloud adoption within Enterprise:

20% of participating enterprises spend more than $12 million per year on public clouds. The top three public cloud providers remain AWS, Azure and Google. Azure is narrowing the gap with AWS in both the percentage of enterprises using it and the number of virtual machines (VMs) enterprises are running in it. 40% of enterprise AWS users spend at least $1.2 million annually versus 36% for Azure More than 50% of enterprise workloads and data are expected to be in a public cloud within 12 months. 59% of respondents who answered a question about COVID-19 expect cloud use to exceed plans due to the pandemic. The top challenge in cloud migration is understanding application dependencies.

 

Top Challenges of Cloud adoption:

83% of enterprises indicate that security is a challenge, followed by 82% for managing cloud spend and 79% for governance. For cloud beginners, lack of resources/expertise is the top challenge; for advanced cloud users, managing cloud spending is the top challenge. Organizations are over budget for cloud spend by an average of 23% and expect cloud spend to increase by 47% next year. 56% of organizations reported that understanding cost implications of software licenses is a challenge of software in the cloud. Organizations aren’t taking advantage of all cloud provider discounting options, but are beginning to leverage automated policies to shut down workloads after hours (51%) and rightsize instances (49%).

 

Source:

Flexera 2020 State of the Cloud Report

All Cloud : 2020 Cloud Infrastructure Report

 

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