From RPA to Intelligent Automation

RPA Intelligent Automation

 

RPA – Robotic Process Automation is changing the way companies operate around the world. The global RPA market was worth $271 million in 2016, and in 2020 that number hit $2.5 billion, an enormous increase by any metric. By mimicking structured, repetitive, and rule-based processes and tasks that are carried out by employees, this innovative technology shows its strengths. This ability can be used in many business processes in various sectors. Along with the increasing spread of RPA, the integration of artificial intelligence (AI) into the corresponding RPA software offerings is also increasing. More and more processes can be automated and transformed. Intelligent automation promises more insights, financial benefits, customer experiences, and higher business value.

 

The two types of process automation: fully automated and partially automated

 

In robot-based process automation, a distinction is made between partially automated solutions on the one hand and fully automated solutions on the other. In general, the idea behind RPA is that the robots work through the processes independently so that there is as little human interaction as necessary.

 

  • Fully automated processes (unattended automation)

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With fully automated processes, the robot works completely independently without the need for human intervention or, depending on the scenario or context, only necessary in exceptional cases. The software robot carries out transaction-based activities and processes on a large scale fully automatically without human interaction, even if the employee is logged off from the system. This type of automation is often used for back-office systems when it comes to collecting, sorting, analyzing, and distributing large amounts of data to specific employees within an organization.

 

  • Partly automated processes (unattended automation)

With partial automation, the focus is on bot/human interaction in processes. In partially automated processes, the robot reacts like a digital assistant to the employee by taking on certain homogeneous tasks. His work is triggered by certain events, actions, or commands that an employee executes in a certain workflow. While full automation concentrates on independent processing with little human intervention, the idea behind partial automation is a cooperation with the employee, in which human actions are supported by smaller automated processes.

 

 

Intelligent automation for competitive business results

 

Leading RPA software providers are continuously working to make their solutions smarter. While conventional RPA technologies often require rule-based processes and therefore do not need to make decisions based on their own judgment, intelligent automation, a combination of AI and RPA, opens up completely new possibilities: Virtual robots or bots monitor transaction processing, take notes if necessary, draw conclusions and make predictions. You can even refine the process execution approach based on insights.

 

Many RPA vendors have invested heavily in developing native solutions in their workflow design modules for bots, and have partnered with other leading technology companies. In this way, they can offer numerous innovative functions for processes that can be automated using RPA – while increasing the potential for added value at the same time. For example, some existing manual processes require reading an email or a poorly scanned PDF document and performing certain actions based on the content – or inserting extracted data into a data visualization tool and predictive or prescriptive analysis. In such cases, the use of natural language processing, computer vision, intelligent optical character recognition, or even data analysis and visualization tools may be necessary. All of this is available through the leading intelligent RPA tools. Another application example: Intelligent automation detects anomalies by virtual robots reviewing large data sets of payments, invoices, medical records, or customer feedback and identifying outliers, patterns, or topics that ultimately influence decision-making.

 

Many executives are well aware of the benefits of intelligent automation and how it can be integrated into their business transformation. These intelligent systems can detect and produce vast amount of information and can automate entire processes or workflows while self-learning and adapting. Companies that are looking to implement an RPA program should think ahead and choose an RPA platform that offers cognitive capabilities, reusable elements, and comprehensive libraries that are compatible with multiple applications.

While some companies struggled with their investments in the past year, the COVID-19 pandemic has further increased the demand for strong RPA resources as part of the digitization of processes.
Companies moving from traditional RPA to intelligent automation implementations have normalized the optimization and standardization of processes and strengthened the collaboration between IT and business. Instead of concentrating on the automation of various routine tasks, an intelligent solution enables the use of bots for end-to-end business processes and the identification of automation candidates through task or process mining. In doing so, the appropriate solutions are able to understand the data read and improve their own performance over time.

 

RPA can accelerate digital transformation. However, the real future lies in intelligent automation. As RPA providers expand their native AI offerings and the integration of technology partnerships progresses, digital team members will be able to execute increasingly complex processes – which further increases the value of intelligent automation. Therefore, companies need to review all their options before implementing the right technology that can improve their overall operational efficiency and take their business performances to the next level.

 

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The Next Generation Intelligent IT Infrastructure

 

The rapid adoption of cloud computing, big data, and IoT devices proliferation contribute to the increasing complexity of business IT environments today. These and other key trends are challenging organizations to effectively and efficiently manage and secure their IT environment and to assure IT service levels and achieve business success. It doesn’t matter whether it’s hosting or outsourcing your own hardware to a colocation. The first question from customers is always: How safe is it to give your own data to someone else? Hardware, software, infrastructures, either of a start-up of a big enterprise, everyone needs the latest, high-quality, and powerful IT. But of course, these facilities come with an important amount of financial resources.

 

In addition to that, today’s IT infrastructures are being overwrought to the breaking point by new technologies and applications, such as requirements of controlling mobile devices, maintaining visibility into virtualized resources and services, including on-premise, cloud, hybrid-cloud, virtualized, distributed, and mobile components, achieving increasingly demanding SLAs for critical business applications and so on. Managing IT services and automating all aspects of IT management in remote and distributed environments with ease is often labor-intensive and costly for organizations because their available IT management tools are often poorly integrated. Effective IT service management becomes more challenging when some resources are on-premise and some are in the cloud.

 

This post outlines what IT professionals should look for when determining the enterprise legacy infrastructure transformation and make it ready for the digital future.

 

    • Even in 2020, many enterprises still use outdated systems, without considering that they can be exposed to crashes any time and they can be left with no backup plan!. If the X software worked perfectly fine for years, it doesn’t mean that you can run it for life. Outdated software applications can, unfortunately, hurt your business and waste time by slowing down production, wasting money in the long run, and even increasing vulnerability to security threats. Thus, one should not ignore or underestimate the hidden costs of legacy software.
      Research indicates that costs related to maintaining legacy software can exceed the original development budget in just 5 years and take up as much as 75% of the IT budget. In addition to that, the estimated average cost of a data breach is $4 million according to IBM.
      So instead of being stuck with your old software, letting new opportunities in your industry go unnoticed, you need to follow industry trends by making sure that you are focusing 100% on your business demands. This creates more business openings for you and you can take over your market share.

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    • Call it a digital transformation strategy or call it smart business, by removing unnecessary software your company can re-organize your IT infrastructure to align with existing or new business goals.  As enterprise licenses aren’t cheap and every single seat is worth from hundreds to thousands, a regular software audit allows you to cut the cost of unused software and potentially save millions a year.

 

    • Despite all of the technology at our disposal, many enterprises still rely on manual, repetitive tasks in industries such as transportation and logistics, financial services, manufacturing, insurance and finance, and accounting. Mostly the reason for performing manual tasks instead of opting for automation is because old legacy systems are difficult to integrate with modern applications. By automating every manual, repetitive task to the company can multiply efficiency and profitability, increase workflow efficiencies, and freeing up their staff for higher-value work.

 

    • In Cloud computing ear, the business landscape is revolutionizing. Cloud computing offers increased flexibility, efficiency, accessibility, scalability, and collaboration. Plus, cloud computing can help you get your entire staff on the same up-to-date software. The biggest concern for many IT teams has been tackling the growth of data. If your organization is still not taking advantage of the cloud, it’s time for an IT infrastructure upgrade. This shift will not only give you the increased processing power and data storage your company needs, but it will also give your staff the consistency, flexibility, and improved collaboration tools to help you get the most from your technology.

 

Sources:

Accenture: Intelligence unlocks vision

#WebApplication and their benefits

Do you still install software on your computers to check your email, your bank accounts or just to chat with your friends? Most of us don’t even think about it. Why?  Because now we use so frequently web apps for just about everything we do online. One may not necessarily realize it because the interface on our computer (=our web browser) remains the same.

 

Over the past decade, many businesses welcomed web with open arms to facilitate and exchange communication with prospects and existing clients. Billing, Customer relationship management, Project management, Accountancy, HR consulting… Your business, whether large or medium, needs solutions for all these daily operations.  A web application can be a place for shopping (online store, large online shopping site like Amazon), social networks (Facebook, twitter), a billing or online accounting tool, or a real time content management (MS Office), a search engine (Google), Recruitment sites (BrightOwl, LinkedIn) … These web apps can handle financial transactions, research or adding content by users, basically allows to do everything and can be really easy to use for the user.

 

Let’s now have a look on the advantages a customized web application or solution can offer to a business:

 

    • Without being disrespectful to success full but old fashion Software vendors, their tools aren’t able to satisfy all possible needs of users. As an off-the-shelf software user, you’ll have to pay for a range of features you won’t necessarily need or ever use. On the other hand, a web application is much more flexible. Unlike the software, it is custom made and the working process is simplified.

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    • Independent of geographic location, or a hardware or operating system, thanks to the online mode, applications offer the advantages of absolute mobility. As a web application is not installed on your computer it’s accessible from any web browser, any device with an internet connection. You just have to log in via a login and a password. Your entire team can use the web application. They only have to connect to the application via their web browser. And the tool will be available worldwide 24h / 24.

 

    • The development of such an application is also quite affordable, much more than the purchase of software for any business. As the Application / software is built to suit your needs, it’ll just cost you the price for the features that are essential. The reason that you pay a bit extra for tools is to fulfill your company user needs to the last millimeter. In addition, they have no limitations. Everything is possible and imaginable.

 

    • Your application will be scalable. It can adopt new features according to your needs, add, remove modules … And for that, you do not have to do updates on each computer. Everything is outsourced. The agency that designed it may make updates and maintenance from distance. Your whole team together and instantly benefit without having to apply any computer help.

 

    • Another big advantage is that you get a centralization of your data. No one has to worry about who did what and when. All information will be found in one place. Managing data between users is simplified and optimized.

 

    • Concerning security level, the risk of losing everything if your computers crash is equal to zero. As your data can be hosted on a dedicated server completely, automatic backups are made and housed in large data centers with well on confidentiality. Data access are controlled only by identification and certificates

 

 

With a proven experience in various fields such as, Recruitment Management tool, Transport logistics tools, CRM, Xorlogics can help you translate your business requirements into custom designed Applications. Each custom built application can provide functionality that perfectly fulfill the needs of users. Each tool is modular and designed to evolve to new strategic needs and issues. So don’t hesitate to fill this form to discuss your project with our experts!

The Data Modelling Techniques for BI

The Data Modelling Techniques for BI

Business applications, data integration, data management, data warehousing and machine learning – they all have one common and essential component: a data model. Almost every critical business solution is based on a data model. May it be in the areas of online trading and point-of-sale, finance, product and customer management, business intelligence or IoT, without a suitable data model, business data simply has ZERO value!

 

Data models and methods for data modelling have been around since the beginning of the computer age. A data model will remain the basis for business applications for the foreseeable future. In the area of ​​data modelling, the basics of mapping complex business models are developed. In order to model data successfully, it is particularly important to understand the fundamentals and relationships between the individual topics and to reproduce them using examples. Data needs a structure, without it, it makes no sense and computers cannot process it as bits and bytes.

 

What is the business intelligence and why is it important?

 

The concept of business intelligence first appeared in the 1960s. Business intelligence, also known as BI, is a collective or generic term for the various sub-areas of business analytics, data mining, data infrastructure, data visualization and also data tools. In summary, BI analyses all the data generated by a business and makes reports, performance measures, and trends that helps management in decision making.

 

BI is essential when it comes to optimizing business processes and positioning yourself successfully for the future. As the goal of BI is to provide you with company data from all of your company areas, so can use it for the company’s efficiency & increase productivity and react to changes in the market. With business intelligence, you are able to identify and evaluate data and ultimately react to achieve goals.

 

Data modelling techniques – an overview

 

The following is an overview of the various data modelling techniques:

    • Flat data model: in this very simplest database model, all data is in a single two-dimensional table, consisting of columns and rows. Columns are assumed to have a similar types of values and in the row, elements are supposed to have relational value to one another.

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    • Hierarchical model: data is stored in a tree-like structure. Data is store in a root or top-level, directory that contains various other directories and files.

 

    • Network model: This model is very similar to the hierarchical model but the hierarchical tree is replaced by a graph. In this model, the records are connected to each other and their allocation takes place via a link table. In this manner, the hierarchy is maintained among the records.

 

    • Relational model: This model represents the database as a collection of relations. A relation is nothing but a table of values. A predicate collection over a fixed set of predicate variables, the possible values ​​or combinations of which are subject to restrictions.

 

    • Star schema model: A star schema is a database architecture model where one fact table references multiple dimension tables, optimized for use in a data warehouse or business intelligence.

 

    • Data Vault Model: Entries with long-term stored historical data from various data sources, which are arranged in and are related to the hub, satellite and link tables. At the core, it is a modern, agile way of designing and building efficient, effective Data Warehouses.

 

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