Your #WebProject, Step 3: Project Planning and Risk management

In this step I’ll be describing the tasks you need to complete in order to establish a solid project planning and risk management using the information you’ve gathered while doing your needs assessment. 

 

The number and type of phases  depends on the complexity and type of the project. For example, for a small ICT project, there are at least four major phases: Requirements, Development, Validation and the Restitution phase.

 

In more complex ICT projects, the number of phases is more important than previously described. Each project manager has its own method, based on existing methodologies and his past experiences, to elaborate a win-win planning. Here’s a short list of tasks you must consider including in your project planning. The goal of this step is to clearly characterize the scheduling of tasks.

 

  • Draw a PERT network chart
  • Attribute task and predict risks
  • Identify the critical path and adjust timelines
  • Estimate costs
  • Develop responsibilities matrix

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This preparation may seem theoretical and not practical for people who work in the field but a good programmed project plan will help you to avoid dead ends. Better deal with risks through alternative solutions during planning your project. It will allow you to earn money on identified risks or to save money when an unidentified risk appears.

 

For this, the best way is to track actions and put them in an action log (tracker) all along the project. You will know your current situation, what you’ve already done and what remains to be done. In addition, you can add to the log the encountered risks and the solutions to the problems. It is important to make some time and follow up on your project; expecting the perfect product on the scheduled delivery date if any follow-up isn’t done is a no go.

 

Few example of risk:

 

    • Risk: The designer is no longer available to create a new specific page.
      Possible solution: Ask the designer for a recommendation, contact a communication agency, ask a Freelance Designer, ask the development provider if he has available resources…

 

    • Risk: wrong choice and recruitment of project / service provider
      Possible solution: don’t rush on the choice of your web provider. Read about their accomplished projects, their portfolio and don’t hesitate to set up several meeting to explain your requirements.

 

    • Risk: facing problem in task attribution
      Possible solution: Since the success of any ICT project is primarily the result of collective work, it can be difficult to individualize the contribution of all those involved, whether decisive or not, direct or indirect. Therefore you must identify, in advance, different teams for the work to be done in order to avoid all misunderstanding and delay.

 

    • Risk: exceeding estimated project budget
      Possible solution: To start any project, you must draw a baseline that lists your company available resources. Establishing the primary balance sheet consists of differentiating the resources, so no surprises will be appear in the middle of your project.

 

Action !

Of course, experience will bring you all the wisdom of previous projects. At the end of the project, summarize the actions, risks and solutions. This could be very useful for future projects or for future versions.

 

Only thing left now is to attack our development stage. This is the longest and therefore the most expensive phase. This is why we must take into account all that we have seen in last two and this step. A successful development of a project relies on serious professional skills such as ergonomics with scenarios of user profiles, wireframes, design, choice of technical staff, tests … but this is another story which I’ll keep for our next article 😉

Your #WebProject, Step 2: Design

This article covers step 2 of your web project. In step 1 we’ve talked about your project selection based on different criteria such as business priorities, needs, time period and accomplishment of your preliminary study.

 

So now you have all the elements to go to the second phase of your web project, which is its design. These are the foundations upon which the project will be based. The project design stage will allow to measure all the perimeters of the project and to monitor its progress, from the initial vision to the final version, while controlling the costs incurred.

 

Right moment to ask yourself: what will happen during the “design phase” of our web project and what should we be based on to succeed in further phases?

 

In the preliminary studies, you have already identified your niche market (= customers or users and competition). You have established the needs of your target as well as all your objectives and sub goals. Now you have to put all this on paper to begin designing the project. The project design is based on several aspects such as planning, communication between the different actors of the project, a deeper cost estimation and risk management.

No worries, we are about to dive into good practices and tips to know about the success of your web project.

 

Project Manager, aka, The Key Player

The project manager has a very important role. He must know the whole strategy on the tips of his fingers and have sufficient powers to put it in place. He must also know the entire information system (site, business application …) and he will be responsible for completing the project. He will focus on the summary of 1st phase of web project to establish key phases of project development.

 

Key features in line with objectives

The main objectives should clearly indicate the direction of the project. In order to illustrate our point, let’s take the example of Bright Owl a HR web application (matching experts with available jobs in life science industry), developed by Xorlogics.

The vision is to facilitate hiring process. The main objective is to offer professionals a clear view of available jobs on the market, and companies the ability to select the best talents available.

 

The objectives and outcomes of the project will be

  • Management / Commercial – decrease of recruitment cost …
  • Marketing – ex: increase job offers / prospect companies, improve segmentation market …
  • Communication – ex: Focus on Bright Owl presentation
  • Sales / Marketing – Ex: Advertising / Advantage for companies and experts…
  • Web Marketing – ex: reaching a traffic base of 70,000 visits at 6 months … SEO, SEM, Social Networks, buzz, viral campaign etc.

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(The objectives and figures are given as an indication and they will depend on your studies)

The objectives serves to coordinate the key phases of the action plan. On the basis of these objectives, the project manager will prepare a synthesis of the overall strategy. The sub-objectives will assert themselves as the project proceeds. It is of course relatively difficult to set targets on a project from scratch, but they have the advantage of giving direction to your project. They can be reviewed and corrected later on if necessary.

 

Intern-extern company communication as an important factor for success

The project manager must interact with each member of the company and future service providers. Only then he can plan his needs/demands for each service. These internal exchanges of information make it possible to understand the needs and difficulties of each party. The crucial point is to receive the information at the right time. The key is therefore to communicate with each person in charge and to have all the useful information to the project, so one must give a dead line to each person in charge.

 

Not only internal but the Project manager must maintain a good relationship with different external providers, in order to give easily his instructions and have the best possible solution. On the other hand, several providers (might be) working together on the project or some part of the project. The project manager must then ensure that these providers communicate easily so that the interactions between the different trades are effective and comprehensible by each. It would be a shame and huge waste of time + resource if a part of project were replicated or reconsidered and rebuilt several times.

 

Estimations and cost calculation

In order to anticipate the investment, the project manager must have knowledge of the state of the art. That is to say that he will contact the different providers. He can make an initial estimate of the company’s external costs and make a choice. In addition to that, the project manager must know the standard internal costs and integrate them into its cost forecast.

 

How to make the right choice of providers?

good cheap fast - webapp

Several points to remember:

  • The most expensive is not necessarily the best: Price is an unreliable indicator. An expensive provider is not synonymous of quality.
  • The cheapest is often not the right solution: An aggressive trade policy on costs (tariffs) is often synonymous with poor quality. It is not absolute but we must be aware. Several problems can subsequently arise for the sustainability and management of the project.
  • Your usual provider is not necessarily the best: You are used to working with a provider. It gives you complete satisfaction. Very well, continue to work with him, but do not hesitate to meet other providers. Some may be cheaper to equal quality or they will have other skills you did not know exist.
  • Offshoring isn’t dangerous at all! I can literally write down a list of outsourced projects very well conducted by Xorlogics. Relocation can be very interesting to cut labor, management and equipment cost and taxes.

 

To understand the establishment of a web project, the project must be seen in its broadest sense. The web strategy should be thought as a pyramid. Let’s start with the basics, build solid foundations and do not burn the steps. Burning the steps, going in the wrong direction or not communicating well can put the project at risk.

Be pragmatic: you have a lot of ideas for your project, that’s normal. Start by setting up the heart of your business. The functionalities that will make your customers adhere to your product and which will bring you what to develop the rest, will be your priorities.

 

And last tip: do not sink into the fashion effect. Don’t get fool by the “trend”. Ask yourself if your application really need to interact with the latest social network? Is this a real need for your users? Even though social networks are very popular lately, they are not yet an obligation for all web applications. If you have to integrate them, then you have to know how to make the right network choice and know when to use them.

To finish, it is often common sense, listening and creativity that will be the best guide in designing a web application.

Next week we’ll talk about the preparation and risk management. So let’s meet next Sunday 😉

Your #WebProject, Step 1, Think before Acting

 

Every new project and every web project is often born of a good idea. This seems trivial, but the idea is not enough, as good as it may be. What we want to start with is the willingness to look for better web application, a better way of working for your business. The willingness to concretize this idea will bring a set of reflection that will form a vision. This vision must always accompany you and force you to accomplish your project.

 

This vision must be communicated with your associates and the people involved in your business. Reflections, exchanges, brainstorming and different points of view will help to develop a strategy that will support your vision. Once this vision is well established, the strategy will be endowed with a multitude of business spheres to be taken into account and evaluate. I’ll try to explain in a series of articles the stages of development and management of a web project, from its definition to its lifetime. I would point out that this article series is based on our experience and that you have certainly had other experiences, so do not hesitate to discuss with us.

 

Ok, I have a “vision” what should I do after that?

So the first step is defining your project. Defining a project does not mean having only one project. Let me explain myself, you have a HR business in Brussels; and imagine that your vision is to use the web to increase your turnover. Very well, several choices will present themselves to you. For example, this can be a collaboration with LinkedIn to present your company and offers (the biggest professional network) or an online website specific to your niche. So there are a multitude of possible projects, some are viable, others not; some are more urgent, others less.

 

So you noticed that a vision with a simple reflection already brings several possibilities of projects. Each project will have its own overall objectives. If we plan to set up a showcase site, it will certainly aim to inform people, to present your company, present its offers (…) or to be simply present on the web. It’s up to you to set your goals for each project, or you’ll have a set of overall goals and sub goals.

Do not forget, we are always in the reflection phase because once the objectives are fixed, next step will be project selection.

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How to select your project?

Project selection is a crucial step. As we have seen, a large number of projects can quickly appear.

An objective analysis can eliminate most projects or at least prioritize the most important projects to get a positive and rapid ROI. Each project is likely to be quantified by its scope; which can be evaluated in terms of time, functions and cost.

 

For this, it is necessary to establish an economic reflection for each project. Economic thinking involves understanding the world around us. It is a strategic, technological and competitor watch that must be perpetually set up, with a fine and realistic analysis. Rumors about your competitors or overestimating yourself are your worst enemies.

 

Do not hesitate to ask the help of consultants in your company like the marketing service for your market or even better the help of external consultants to have a 360° market view. Often this goes through in the form of a marketing and financial estimation plan. These will be good indicators of the viability of the project and its profitability. You will have the scope of each project, their usefulness and potential.

 

You have selected the project that is most cost effective and urgent. The second phase is the design of this project and the implementation of the tools that will allow its realization and its improvement.

As a wise man once said, all good things come in time, so let’s connect next Sunday for the next article 😉

10 Gartner forecasts that will mark the IT in 2020

On the occasion of its Symposium / ITxpo (CIOs and senior IT leaders annual gathering) from 16 to 20 October in Orlando, the research firm Gartner announced 10 tech predictions for 2020. Gartner analyst reveled tech insights to help next gen IT teams and help to develop business.

One of the strong massage Gartner highlighted during the Symposium / ITxpo was the rapid adoption of augmented reality, web browsing, increased digital capabilities. According to the consultant, many users expect that companies, universities and governments implement these changes in near future.

10-gartner-forecasts-that-will-mark-the-it-in-2020

 

These are the 10 short-term forecasts announced by Gartner during its annual conference:

 

    • By 2020, 100 million consumers will shop in augmented reality environments
      Augmented Reality, known as the integration of digital information with user’s environment in real time, “will cover data”, told Daryl Plummer – analyst at Gartner. For example, when you enter a supermarket, “information on the various products will float in the air in front of each of them,” so consumers can check virtually before buying them. The AR will also be used in online shopping. Gartner predicts that by 2017 one in five global leading brand will be using augmented reality. Today, viewers can already see AR applications in football televised games, with new indicators displayed on the screen during games.

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    • By 2020, “We will talk more with robots than with our spouses
      More concretely, for IT managers, this shift interactions to the voice exchange means that within four years, 30% of web browsing sessions will be done without screen. This is what is already being used by Alexa voice service of Amazon, and Google Home with the Echo device. But Gartner predicts that by 202 room-based screenless devices such as Amazon Echo and Google Home will be in more than 10M homes “This growing need for voice communications to interact with the Internet raises many questions” statement given by Aren Cambre, who heads a research group on Internet technologies at Southern Methodist University. “So far, all data representations have been designed for visual display,” he added, but it is not known yet how this will work non-visual interaction to use the services. “For example, how will a student ” see “his notes with Alexa? Or, how will he be authenticated? These are some important questions that we need answers before any shifting.

 

    • By 2019, 20% of brands will abandon their mobile applications
      “The applications shall be no more first class marketing support for major brands,” said Daryl Plummer. For many Gartner clients, already, apps were not up to the expectations of companies,” he added. “In addition, the app stores are full of apps, and it is very difficult to find a truly exceptional or indispensable app.” Plus in many cases, the maintaining cost of app is still higher than the profit. “Companies will turn more towards the mobile Web or will call on” Progressive Web Apps” just like Google. “When the user connects to a website from a mobile device, a framework will be downloaded in their mobile, and the next time they sign in, the app will work instantly,” said Daryl Plummer. Updates will be automatic. Don’t panic, the Apps are not going away, but “we get kind of in a post-app era,” he added.

 

    • The companies will use algorithms that will aim to “provide constructive help to the billions of worldwide workers”
      This system will work as a virtual assistant and by the end of 2017 the algorithms will allow commercial organizations to increases in profit margins by alerting employee’s behavior positively.

 

    • By 2022 the value of blockchain-based organizations will exceed $ 10 billion
      Blockchain, a public register of financial transactions, will enhance and promote the development of “major EU trading operations.” Because it helps to increase transparency and trust in transactions, blockchain technology will promote the development of large “ecosystems”.

 

    • By 2021, 20% of all individual activities will involve at least one of the top seven digital giants
      According Gartner, these 7 companies are Google, Apple, Facebook, Amazon, for the United States, and Baidu, Alibaba and Tencent, for China. These companies will be leading in IoT adoption and implications. This means that consumers will depend more than ever, on the large IT services companies via sensor based devices from these digital giants. Not only business but by 2020, 20% of homes will dispose more than 25 IoT and connected home solutions as well.

 

    • Investments in innovation won’t be cheap at all
      Gartner estimates that for every 1 dollar spent on innovation, it will take 7 dollars for its implementation. Especially because data centers have not been modernized, and it may have to resort to new and unknown technologies such as machine learning. “This also means that IT service providers will have to develop and modernize their skills to use these new technologies,” said Daryl Plummer.

 

    • IoT data will cause a slight increase in demand for storage
      The Internet of Things will produce a lot of data, but by 2020, the additional storage demand will increase by less than 3%. Indeed, most IoT data will not be stored, and algorithms will know what data should be saved.

 

    • By 2022, the IoT will save $ 1 trillion per year for consumers and businesses
      As a business, saving maintenance, services and consumables coasts is one of the biggest goal. For example by using sensors (IoT devices) it is possible to predict when it’ll be easier to predict material maintenance etc.

 

    • The use of fitness trackers will expand
      By 2020, Gartner estimates that 40% of employees will be able to reduce or cut off their health care expenses by wearing a fitness tracker.

 

Sources:

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